FM Logistics LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including those provided through Zoom and our other tech and marketing solutions.
1. Information We Collect
1.1 Personal Information: We collect personal information that you provide to us directly, such as your name, email address, phone number, and business details when you sign up for our services or contact us.
1.2 Usage Data: We collect information about your interactions with our website and services, including your IP address, browser type, and usage patterns.
1.3 Communication Data: If you communicate with us via SMS, email, or other channels, we may collect and store those communications.
2. How We Use Your Information
2.1 Service Delivery: We use your information to provide, operate, and maintain our services, including managing your account and processing transactions.
2.2 Customer Support: We use your information to respond to your inquiries, provide customer support, and improve our services.
2.3 Marketing: With your consent, we may use your contact information to send you promotional materials about our services or updates. You can opt out of receiving such communications at any time.
2.4 Compliance: We use your information to comply with legal obligations, including those related to mobile messaging regulations under 10DLC.
3. Information Sharing and Disclosure
3.1 Third-Party Providers: We do not share your personal information with third parties except as necessary to provide our services or comply with legal requirements. Specifically, we do not share phone numbers and consent collected through our services with third parties for marketing purposes.
3.2 Legal Requirements: We may disclose your information if required to do so by law or to protect our rights, property, or safety.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information as part of that transaction.
4. Your Choices and Rights
4.1 Opt-In and Opt-Out: You have the right to opt in or out of receiving promotional messages from us. To opt out, follow the instructions included in our messages or contact us directly.
4.2 Access and Correction: You may access, correct, or update your personal information by contacting us. We will make reasonable efforts to honor your requests.
4.3 Data Protection: We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
5. 10DLC Compliance
5.1 Campaign Registration: We comply with 10DLC requirements by ensuring that phone numbers are collected with proper consent and that campaign details are accurately described. We do not reuse consent obtained for one campaign for any other purposes.
5.2 Opt-In Mechanisms: We clearly state how we obtain consent from end customers for SMS messaging and ensure compliance with registration requirements.
5.3 Privacy Policy Updates: Our privacy policy includes information on data sharing practices and ensures that consent and phone numbers are not shared with third parties for marketing purposes.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective as of the date of posting. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
